🔐 Your Privacy Matters

pec88 Privacy Policy — How We Handle Your Personal Data

pec88 is committed to protecting the personal information of every member. This policy explains what data we collect, why we collect it, and how we keep it safe.

📅 Last updated: 1 January 2026

Introduction

This Privacy Policy ("Policy") describes how pec88 ("we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "your") of the pec88 website and mobile platform at pec88.org. This Policy applies to all users of pec88, including visitors who have not registered for an account and registered members who hold an active pec88 account.

By registering for an account or continuing to use pec88, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should discontinue use of pec88. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

🔐 pec88 does not sell, rent, or trade your personal data to third parties for their marketing purposes. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience as a member.

Our Privacy Commitments at a Glance

Six principles guide how pec88 handles personal data. These are not just policy statements — they reflect how the platform is actually built and operated.

🔒
SSL Encryption
Every session on pec88 is protected by SSL encryption. Data in transit between your device and our servers is fully encrypted.
🚫
No Data Sales
We do not sell, rent or trade your personal information to third parties for marketing or advertising purposes under any circumstances.
👁️
Access Rights
You may request a copy of the personal data pec88 holds about you at any time by contacting our support team.
🗑️
Right to Erasure
Subject to legal retention obligations, you may request deletion of your personal data when you close your pec88 account.
✏️
Data Correction
If your personal information is inaccurate or out of date, you may request a correction through your account settings or via customer support.
📧
Contact Us
Privacy-related queries can be sent to [email protected]. We aim to respond to all privacy requests within 30 days.

1Information We Collect

pec88 collects personal information in two ways: information you provide to us directly, and information collected automatically through your use of the platform. We collect only the information that is necessary for the operation of the platform, compliance with applicable law, and the improvement of the member experience.

Information You Provide Directly

Identity
Full name, date of birth, national ID or passport number (collected during KYC verification).
Contact
Mobile phone number registered in Bangladesh, email address (if provided).
Financial
Payment method identifiers (bKash wallet number, Nagad number, Rocket number, Upay number, or masked card details). We do not store full card numbers.
Account
Username, encrypted password, account preferences, deposit limits, and self-exclusion settings you configure.

Information Collected Automatically

When you access and use pec88, certain technical and behavioural data is collected automatically. This data is used for platform security, fraud prevention, and service optimisation. It includes:

  • Device information: device type, operating system version, browser type and version, screen resolution, and device language settings.
  • Network information: IP address, approximate geographic location (city or district level), mobile network operator, and connection type (Wi-Fi or mobile data).
  • Usage data: pages visited, session duration, games played, bets placed, deposit and withdrawal history, and support ticket interactions.

2How We Use Your Information

pec88 uses the personal information it collects for the following purposes. We only process personal data where we have a legitimate legal basis for doing so.

  • Account management: to create, verify, maintain and close your pec88 account, including KYC identity verification required before first withdrawal.
  • Payment processing: to process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and to maintain transaction records.
  • Platform operations: to deliver the games, betting markets, and services you access on pec88, and to record all wagering activity accurately.
  • Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct.
  • Customer support: to respond to your queries, complaints and requests submitted through our support channels.
  • Responsible gaming: to monitor gambling patterns and, where appropriate, proactively apply responsible gaming tools or contact members showing signs of problem gambling.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated risk scoring is used (for example, in fraud detection), a human reviewer is involved before any account action is taken.

pec88 processes personal data only where one or more of the following legal bases apply:

  • Contractual necessity: processing is necessary to fulfil our contractual obligations to you as a registered member, including account management and payment processing.
  • Legal obligation: processing is required for compliance with applicable laws including anti-money laundering (AML) regulations, KYC requirements, and responsible gaming obligations.
  • Legitimate interests: processing is necessary for our legitimate business interests including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
  • Consent: where you have provided explicit consent to a specific use of your data (for example, receiving promotional communications), which you may withdraw at any time by contacting support.

4Sharing Your Information

pec88 does not sell personal data. We share personal information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: your payment details are shared with your chosen payment provider (bKash, Nagad, Rocket, Upay, or card processor) solely to execute the specific transaction you have initiated.
  • Game providers: where technically necessary, limited session data (not personal identity data) may be shared with certified game providers such as Pragmatic Play and Evolution Gaming to facilitate game delivery.
  • Legal authorities: where required by applicable law, court order, or regulatory authority, pec88 will disclose personal information to law enforcement or government agencies. We will notify affected users where legally permitted to do so.
  • Fraud and AML partners: where we reasonably suspect fraud or money laundering, limited personal data may be shared with specialist fraud-prevention or financial intelligence services to protect the platform and its members.
⚠️ pec88 requires all third-party service providers with whom personal data is shared to maintain appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared.

5Cookies and Tracking Technologies

pec88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and detect fraudulent activity. The following types of cookies are used:

Essential
Required for the platform to function. These include session cookies that keep you logged in and security tokens. Cannot be disabled.
Functional
Remember your language preferences, notification settings, and last-used payment method to improve your experience on return visits.
Analytics
Aggregate, anonymised data about how users navigate the platform. Used to identify popular features, detect performance issues, and improve the platform. No personally identifiable information is included.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from using core platform features including logging in and making deposits. Analytics cookies may be disabled without affecting your ability to use the platform.

6Data Retention

pec88 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Account and transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping obligations. Identity verification documents (KYC) are retained for the same period. Marketing communication preferences and session logs are retained for a shorter period aligned to their operational purpose.

When the applicable retention period expires, pec88 will securely delete or anonymise personal data so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for aggregate statistical purposes.

7Your Privacy Rights

As a user of pec88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered mobile number and a description of your request.

  • Right of access: you may request a copy of the personal data pec88 holds about you, including information about how it is used and with whom it has been shared.
  • Right to rectification: if your personal data is inaccurate or incomplete, you may request that it be corrected or completed.
  • Right to erasure: subject to legal retention obligations, you may request deletion of your personal data when you no longer wish to use pec88 and there is no overriding legal reason for us to continue processing it.
  • Right to restrict processing: you may ask pec88 to limit the ways in which your personal data is used while a request for rectification or erasure is under review.
  • Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We aim to respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial period expires.

ℹ️ pec88 will never charge a fee for responding to a privacy rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We will always inform you before charging any fee.

8Security of Your Data

pec88 implements industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption on all data in transit, encrypted storage for sensitive data at rest, role-based access controls ensuring only authorised personnel access personal data, regular security audits and penetration testing, and 24/7 system monitoring for anomalous activity.

While pec88 takes all reasonable precautions to protect your data, no system can guarantee absolute security. If you believe your account has been compromised, please contact our support team immediately at [email protected]. In the event of a data breach that is likely to result in risk to your rights, pec88 will notify affected members as soon as reasonably practicable.

9Children's Privacy

pec88 is strictly an adult gambling platform. Registration and use of pec88 is prohibited for any person under the age of 21. pec88 does not knowingly collect personal data from persons under the age of 21. If pec88 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

🔞 If you believe that a person under the age of 21 has created an account on pec88 or that their personal data may have been submitted to the platform, please contact us immediately at [email protected]. We take underage access reports seriously and will act promptly upon notification.

10Changes to This Privacy Policy

pec88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered members by posting a prominent notice on the pec88 platform and, where appropriate, by sending a notification to the mobile number or email address on your account. The updated Policy will include a revised effective date at the top of the document.

Your continued use of pec88 after any changes to this Privacy Policy are posted constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should close your account and cease using the platform. We encourage you to revisit this page periodically so you remain aware of how your personal data is being handled.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pec88 handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week and aims to respond to all privacy-related queries within 30 days.

Contact us by email: [email protected]. Please include your registered mobile number and a brief description of your privacy query or request so we can respond efficiently and direct your message to the right team.

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Your data is protected. Now discover everything pec88 has to offer — from cricket betting to live casino, all in a safe and trusted environment built for Bangladeshi players.

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